Advisers who have outsourced their pension transfer work to specialists have provided inaccurate information, according to Financial Conduct Authority (FCA) executive director of strategy and competition Christopher Woolard.
In a letter to Work and Pensions Committee chair Frank Field, Woolard (pictured) said the watchdog had seen examples where advice firms without pension transfer qualifications had referred work on to specialists along with inaccurate information. He said: "We have seen instances where advisory firms that do not hold the relevant qualifications have referred clients to qualified pensions transfer specialists, but the information that is provided by the advisory firm has not been accurate." Woolard said the FCA had reacted to protect consumers by visiting firms, reviewing files and, whe...
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