RP Forum 2018: Providers should check up on DB transfer advice

'Duty of care'

Hannah Godfrey
clock • 1 min read

Providers have a duty of care to protect those transferring out of a pension, and must take care to check everything is being done correctly, according to LV= sales and marketing director for life and pensions Steve Lewis.

Speaking at today's Retirement Planner Forum, Lewis said providers should act as a checkpoint in the pension transfer process. He told delegates: "The situation we're in today with all these regulations, with the social changes, with ordinary people coming up to the second phase of their lives - where people are going to enjoy themselves - we need to protect those people. We need to be sure everything is being done well. "We, as a provider, need to take more care and attention to check everything is being done the right way. We have a duty of care to those clients as well as you - the...

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