Old Mutual pays 99.78% of life claims (and 96.2% for CI)

Nearly £150m paid since 2016

clock • 1 min read

Old Mutual Wealth, part of Quilter, paid 98.78% of life claims and 96.2% of all critical illness (CI) claims in 2018.

The firm has paid out nearly £150m in claims across life and CI since 2016. During 2018, Old Mutual paid out £37.3m worth of life insurance claims (with an average claim size of £82,931) and paid out £19.3m in CI claims (with an average claim size of £126,889). For the third year in a row it has increased the percentage of CI claims, paying almost 6% more than in 2016. In total, over 84.9% of CI claims were for three conditions - cancer (66.45%), stroke (7.24%) and heart attack (11.18%) - and the average age of claimant was 55 for women and 59 for men. ‘Vulnerable moment' "Tod...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Protection

Record protection payouts must spur advisers on

Record protection payouts must spur advisers on

These aren't products that sell themselves

Ahmed Bawa
clock 01 November 2024 • 5 min read
Could a broader advice definition boost protection's reach?

Could a broader advice definition boost protection's reach?

'No one wakes up in the morning thinking about buying life insurance'

Paul Yates
clock 22 October 2024 • 4 min read
Are we talking enough about protection and succession planning?

Are we talking enough about protection and succession planning?

Why are more IHT liabilities for gifts not being protected?

Naomi Greatorex
clock 30 September 2024 • 4 min read