Old Mutual Wealth, part of Quilter, paid 98.78% of life claims and 96.2% of all critical illness (CI) claims in 2018.
The firm has paid out nearly £150m in claims across life and CI since 2016. During 2018, Old Mutual paid out £37.3m worth of life insurance claims (with an average claim size of £82,931) and paid out £19.3m in CI claims (with an average claim size of £126,889). For the third year in a row it has increased the percentage of CI claims, paying almost 6% more than in 2016. In total, over 84.9% of CI claims were for three conditions - cancer (66.45%), stroke (7.24%) and heart attack (11.18%) - and the average age of claimant was 55 for women and 59 for men. ‘Vulnerable moment' "Tod...
To continue reading this article...
Join Professional Adviser for free
- Unlimited access to real-time news, industry insights and market intelligence
- Stay ahead of the curve with spotlights on emerging trends and technologies
- Receive breaking news stories straight to your inbox in the daily newsletters
- Make smart business decisions with the latest developments in regulation, investing retirement and protection
- Members-only access to the editor’s weekly Friday commentary
- Be the first to hear about our events and awards programmes