Adviser disappointment as CII exam certificates go paperless

No longer delivered by post

Sophie King
clock • 2 min read

The Chartered Insurance Institute (CII) has ended an era of sending printed certificates to successful exam candidates and has instead started to issue paperless certificates for all its qualifications.

Instead of receiving physical certificates in the post, members will access their qualifications and membership certificates in a new section of their ‘MyCII' dashboard called ‘MyCertificates'.  The body has also changed the design of the certificates for both regulated and unregulated qualifications. They will be available as PDF files so members can print them off if they wish to do so. Personal Finance Society membership director Mark Hutchinson told Professional Adviser: "We took the decision during last year to improve our service to them by switching to digital certificates. ...

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