intelliflo apologises to advisers over slow systems

‘Slow to respond, slow to work with'

Julia Bahr
clock • 4 min read

intelliflo has told Professional Adviser the company is sorry for technology issues that have affected the speed of its adviser back-end software.

The company has apologised to those impacted by the "slower than usual" performance on social media, as well as in a comment given to Professional Adviser. Akeel Ahmed, chief technology officer at intelliflo, said: "We had some issues on our system databases last week which resulted in slower than usual performance. These were identified by our engineers and subsequently rectified. We know how much our customers rely on our technology and apologise to those impacted." Alasdair Walker, managing director at advice firm Handford Aitkenhead & Walker, has been one to complain of the tardin...

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