A candidate trying to sit a remote Chartered Insurance Institute (CII) exam experienced delays of more than an hour.
Alasdair Walker, managing director at Handford, Aitkenhead &Walker, said a trainee at his firm spent more than 60 minutes trying to get invigilators to accept a photo of his driving licence so they could participate in the test. Speaking to Professional Adviser, he said: "We have specifically set up a laptop just for exams after it took 90 minutes to set up a ‘working' laptop in a way that PSI (the remote invigilators) would accept." Walker, who is chair of the PFS panel that helps shape CPD, told PA that part of the initial run-through is to take a photo with the laptop's webcam of a...
To continue reading this article...
Join Professional Adviser for free
- Unlimited access to real-time news, industry insights and market intelligence
- Stay ahead of the curve with spotlights on emerging trends and technologies
- Receive breaking news stories straight to your inbox in the daily newsletters
- Make smart business decisions with the latest developments in regulation, investing retirement and protection
- Members-only access to the editor’s weekly Friday commentary
- Be the first to hear about our events and awards programmes