Nearly a quarter (23%) of firms still have “some work to do” before the Consumer Duty deadline at the end of next month.
The Financial Conduct Authority (FCA) said it is "concerned that a small minority of firms have not prioritised the Duty sufficiently". The watchdog commissioned Ipsos UK to undertake a survey between March and early May 2023 among 1,230 firms in finding out their preparedness ahead of the regulation. The majority (64%) of firms said they would be fully compliant by the 31 July deadline, while 7% said they would still have significant work to do after the deadline or had not started work on the Duty. Two groups of firms - retail finance providers and debt advice firms - scored cons...
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