FCA urged to redesign pension dashboard rules to 'prioritise customers'

AJ Bell calls on regulator to redesign the rules

Isabel Baxter
clock • 2 min read

The Financial Conduct Authority (FCA) should “‘return to the drawing board”’ and redesign the current pension dashboard rules, AJ Bell has urged.

This comes as the regulator's further consultation on the regulatory framework for pensions dashboard service firms closed yesterday (8 May). Firms that want to offer commercial dashboards are being asked by the FCA about the choices presented to dashboard users and the exit communications when they leave the dashboard ecosystem. In March, the Department for Work and Pensions published guidance on connection dates for all pension schemes, with self-invested personal pensions run by large FCA-regulated firms required to connect by 30 April 2025 – the same time as the largest master tru...

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