FCA calls on insurers to demonstrate fair value

Firms and senior managers to be held accountable for failings

Jaskeet Briah
clock • 2 min read

The Financial Conduct Authority (FCA) has called on insurance providers to ensure they demonstrate fair value and good customer outcomes.

The regulator said that while insurers and brokers have improved governance and oversight of how products are designed, managed, reviewed and distributed, many still cannot show how they are providing fair value to customers or that they were receiving good outcomes. Many manufacturers are "not adequately" assessing and evidencing that their products deliver fair value and good outcomes, with firms not identifying any instances where their products are not delivering fair value for customers, according to the FCA. It added that most distributors do not fully understand their responsib...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

FCA sets out improvement areas for AR oversight

FCA sets out improvement areas for AR oversight

Regulator slams some principal firms for taking ‘bare minimum’ approach

Isabel Baxter
clock 09 September 2024 • 3 min read
FCA operating costs of £761m spiked again last year

FCA operating costs of £761m spiked again last year

Tech investment contributes to £44.8m deficit while fee income increases

Jen Frost
clock 06 September 2024 • 2 min read
How to keep up: Practical steps to mitigate regulatory risk

How to keep up: Practical steps to mitigate regulatory risk

Concluding part of article series on regulatory pressures in investment

Gareth Johnson
clock 05 September 2024 • 4 min read