Armchair Critic: Why we should be addressing the 3 Capital Model

Person-centric services

clock • 6 min read

Given people care about money, why don't they care as much about financial services? Asks our Armchair Critic Brendan Llewellyn. Here, he explains why focusing on a '3 Capital model' could revolutionise the way people and financial services interact

The main reason there is a lack of engagement with the public is that we as an industry do not, in general, engage with the whole money picture as seen by consumers. Their money has three main parts - their income, their spending and their saving. The last bit is the smallest bit, yet that is the only bit we address. So, if we addressed their income and their expenditure we would stand a better chance of engaging with more consumers on their terms. So, firstly, their income. We should - whether we are financial services providers, advisers or platforms - offer what people need on income....

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

FCA seeks market feedback on cryptoasset regulation approach

FCA seeks market feedback on cryptoasset regulation approach

Deadline 14 March 2025

Sorin Dojan
clock 16 December 2024 • 2 min read
Progeny looks to expand 'boutique' academy offering

Progeny looks to expand 'boutique' academy offering

Advice academy veteran on training a Chartered generation

Isabel Baxter
clock 16 December 2024 • 4 min read
Women and wealth: A new era of financial empowerment?

Women and wealth: A new era of financial empowerment?

Helping women build confidence and craft long-term strategies

Olivia Perry
clock 13 December 2024 • 3 min read