As adviser firms progress with technology, Russell Andrews addresses the risks that come with digital 'disruption'...
Despite the advice industry generally being in a position of good health—aided by the ever-increasing demand for advice and long periods of market appreciation—managing a successful advice business is never smooth sailing. Successfully accommodating all stakeholders, including clients, advisers, support staff, regulators and shareholders, is challenging and complex, even for just the traditional aspects of the business. With the rise of digital disruption and the need to incorporate technology at the core of the proposition just to remain competitive and meet clients' evolving needs,...
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