Doing your Consumer Duty: Serving Baby Boomer retirees

Consumer Duty may lead to tensions between advisers and providers

clock • 7 min read

Adrian Boulding investigates what Consumer Duty obligations might mean for providers and advisers preparing their Baby Boomer customers for retirement...

Despite governments steadily pushing back the age at which individuals qualify for their state pension, there is no disguising the fact that the Baby Boomers, the population bulge born between 1946 and 1965, are coming through to retirement in ever greater numbers. About two-thirds of a million people reach state pension age every year now. The demographic flows are so strong that attempts to stop new retirees look as futile as King Canute holding back the incoming sea. However, what we are seeing at an individual level is Baby Boomers using three of the major reforms of the coalition...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Consumer Duty

Industry reaches Consumer Duty stalemate and calls for FCA to provide further clarity on cost disclosure reforms

Industry reaches Consumer Duty stalemate and calls for FCA to provide further clarity on cost disclosure reforms

Trusts facing partial deplatforming

Eve Maddock-Jones
clock 13 November 2024 • 10 min read
Critical shift: The latest Consumer Duty price and value update

Critical shift: The latest Consumer Duty price and value update

'Emphasis on continuous improvement and evidence-based practices'

Cat McInally
clock 24 October 2024 • 4 min read
Making it work: Why the FCA 'bet the house' on Consumer Duty

Making it work: Why the FCA 'bet the house' on Consumer Duty

'There's a long way to go, but that troublesome first hurdle has been cleared'

Harriet Christie
clock 10 October 2024 • 6 min read