The Treasury is to establish a dedicated guidance guarantee operation for face-to-face meetings separate from The Pensions Advisory Service (TPAS), Michelle Cracknell has said.
The chief executive of TPAS said the guidance guarantee will be run by the Treasury under a separate brand. Both the Money Advice Service and TPAS have been tasked with delivering the guidance guarantee originally promised to all retirees in this year's Budget. Speaking this morning, Cracknell said TPAS has been tasked with the non-face to face delivery of the guidance guarantee and will be running the service away from its TPAS brand but using specialists. She said the Treasury is still consulting on who will deliver the face-to-face element of the service. TPAS advisers will p...
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