In conversation with advisers: How has the outsourcing model changed over time?

clock • 1 min read

PARTNER INSIGHT: Andy Bennett, director of Hartcliff Financial Planning and Serena Van der Meulen, director at Van der Meulen Associates met recently in London to discuss the topic: 'Adviser approaches to outsourcing.'

 

Talking to Square Mile's Alex Farlow, Head of Risk Based Solutions research, in the video above - the second in a series of five - Bennett and Van der Meulen discuss how the outsourcing model has changed over time for advisers.

For Van der Meulen, her 'client journey' began with outsourcing, and stayed with outsourcing, when she set up her own company 13 years ago.

She says: "I went straight to the outsourcing model, as I felt I didn't have the resources or the inclination to do 'day-in' 'day-out' researching. Even with financial advisers who are qualified to do that [pick funds etc], the majority nowadays don't do this."

Throughout his career, Bennett has used different approaches to managing client portfolios: "When I worked for a firm, they used OBSR model portfolios, there is nothing wrong with using this model per se.

However, the process became really disjointed as we didn't have discretionary permissions, particularly when re-balancing client portfolios, so we moved towards a multi-manager approach. We found that the clients engaged with the process more, and this approach allowed their portfolio to be re-balanced more frequently."

More on Partner Insight

Partner Insight: Carry forward – where do people go wrong?

Partner Insight: Carry forward – where do people go wrong?

Fiona Hanrahan, Senior Pensions Development and Technical Manager, Royal London
clock 04 March 2025 • 5 min read
Partner Insight: How philanthropy advice could head off a client crisis

Partner Insight: How philanthropy advice could head off a client crisis

Younger clients are more likely to want advice on charitable giving

Gareth Jones
clock 08 February 2024 • 1 min read
Partner Insight: Cash vs investing — five key points to consider when talking to clients

Partner Insight: Cash vs investing — five key points to consider when talking to clients

Gillian Hepburn
clock 19 October 2023 • 5 min read

In-depth

MPS movers: Why Quilter, Tatton, Waverton came out on top

MPS movers: Why Quilter, Tatton, Waverton came out on top

Less launches expected as industry has ‘seen the peak’

Isabel Baxter
clock 05 March 2025 • 5 min read
Driving change in advice: The importance of visible female leadership

Driving change in advice: The importance of visible female leadership

Leveraging International Women’s Day to boost awareness of financial planning careers

Sahar Nazir
clock 06 March 2025 • 6 min read
How FCA could tackle review of 'opaque' MPS market

How FCA could tackle review of 'opaque' MPS market

Target market an expected focus as propositions have ‘questions to answer’

Isabel Baxter
clock 03 March 2025 • 4 min read