FOS

The Financial Ombudsman Service (FOS) has warned an increasing number of advised clients are reviewing their investments in unregulated collective investment schemes (UCIS) with a view to making a complaint.

Tweaking the rules: FOS complaints sourcebook changes

IFA Nick Bamford accepts Rory Percival's challenge over FOS verdicts

Financial Conduct Authority (FCA) technical specialist Rory Percival has re-issued a call to financial advisers to offer up evidence of discrepancies between how the regulator and ombudsman view liability - and said he had even taken to looking at adjudications...

Professional adviser body the Personal Finance Society (PFS) has called for the introduction of a product levy to help reduce the regulatory cost for advisers.

The Financial Ombudsman Service (FOS) has criticised a high street bank for improperly classifying a risk-averse couple as ‘experienced' investors, and ordered it to re-calculate its initial offer of compensation.

Annuities have become the new focus for complaints according to figures from the Financial Ombudsman Service (FOS), a year after the product was publicly abandoned by the Chancellor.

A man pretending to be from the Financial Conduct Authority (FCA) is cold calling people in an attempt to defraud them, the regulator has warned.

A retiree's complaint against Friends Life over its failure to pay his annuities on time for a decade has been rejected by the Financial Ombudsman Service (FOS), despite FOS and Friends admitting the delays are poor customer service.

A law firm has launched a complaint investigation service for advisers to help them head off grievances before they reach the Financial Ombudsman Service (FOS).