FOS

The FOS received 133,019 complaints between January 1 and June 30, 2024

OPS cases take top uphold rate spot from SIPPs

Ombudsman records 8,734 complaints about fraud and scams

The editor's Friday Night Takeaway from 26 July

Total redress was lower than £50m estimate due to ‘changing economic conditions’

FOS urged to levy a higher fee to Claims Management Companies

'It is always concerning to see complaint levels continue to rise'

Ombudsman expects to receive 12,800 investment and pensions complaints

Ombudsman has committed to resolve 17% more cases in the year ahead

FOS data shows 64% of all advice suitability complaints were upheld