FOR SUSTAINABLE, PROFITABLE, CLIENT-FOCUSED ADVISER FIRMS
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Delay of 22 days
85:15 split to 50:50
Moral compass
'First of many'
PI up 300%
FOS complaint partially uphold
'No stone unturned'
3,811 complaints in 12 months
Clients 'victims of fraud'
FSCS, FOS and Insolvency Service involved