Prudential

Jackie Hunt has left the business

Professional connections all-important

Firm 'worried' about Solvency II rules

Prudential has topped the Financial Conduct Authority's (FCA) list of the most complained about pension firms, as the number of grievances raised about retirement products jumps 20%.

Prudential has launched a non-advised drawdown product aimed at people who want to take advantage of pensions freedom but choose not to consult an adviser.

Advisers should tailor their ongoing services to their clients and don't need to see all of them annually to satisfy an unwritten rule about treating active customers fairly, Prudential head of business consultancy Paul Harrison has said.

Prudential has been cleared of any wrong-doing by the Pensions Ombudsman after it granted a transfer to a suspicious pension scheme.

Prudential and Hornbuckle have joined forces to launch a self-invested personal pension (SIPP) which utilises the provider's PruFund range.

Adviser insight: Sustainability of retirement income

'Pensions freedom will be a minefield'