TCF

It's fair to say that I've spent more time behind my desk recently than I usually do. That's sometimes not a bad thing - especially for the IFAs and journalists fed up with listening to me going on and on about Liverpool beating Barcelona…

Most IFAs say yes but, worringly for the regulator, the majority also say it is having very little impact on the way they operate.

IFAs were asked if they are prepared for the next stage of TCF, in April, and whether it has hade much of a difference to the way they operate.

IFAs must address their shortcomings on Treating Customers Fairly (TCF) promptly and inform the Financial Services Authority (FSA) of their progress, according to Clive Briault, FSA managing director of retail markets.

regulation