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Consumer Duty Hub

Professional Adviser’s Consumer Duty Hub is your home for the latest news, analysis, and expert opinion on how The Financial Conduct Authority’s (FCA) Consumer Duty will impact advisers and their businesses.

This is where you can find all the updates on what to expect as each deadline approaches, and how you can best prepare your firm to align with the watchdog’s new rules.

Vince Smith-Hughes: Marrying Consumer Duty and client income

Vince Smith-Hughes: Marrying Consumer Duty and client income

Regulation

Vince Smith-Hughes

16 June 2022 • 8 min read

FCA review takes aim at hidden activity-based charges on D2C platforms

Regulation

FCA review takes aim at hidden activity-based charges on D2C platforms

Platforms for non-advised savers

04 May 2022 • 2 min read

Act now to formalise Consumer Duty proposition, advisers warned

Regulation

Act now to formalise Consumer Duty proposition, advisers warned

PA360 Conference

28 April 2022 • 2 min read

Karl Dines: A little less consultation, a little more action please

Regulation

Karl Dines: A little less consultation, a little more action please

'A little more bite and a little less bark'

04 April 2022 • 4 min read

Karl Dines: Consumer Duty - do we need a bigger boat?

Regulation

Karl Dines: Consumer Duty - do we need a bigger boat?

'Nothing we can't handle'

11 March 2022 • 4 min read

Vince Smith-Hughes: Advisers will rise to the Consumer Duty challenge

Regulation

Vince Smith-Hughes: Advisers will rise to the Consumer Duty challenge

'Get ahead of the curve'

07 March 2022 • 6 min read

David Ferguson on hidden charges: 'No-one adds up those little things at client level'

Your profession

David Ferguson on hidden charges: 'No-one adds up those little things at client level'

‘Enormous aggregational asymmetry’

13 February 2022 • 3 min read

Malaika Jawed: A closer look at the FCA's Consumer Duty

Regulation

Malaika Jawed: A closer look at the FCA's Consumer Duty

Duty of care?

11 February 2022 • 5 min read

Advisers back FSCS levy cut plan as PIMFA urges FCA to go further

Regulation

Advisers back FSCS levy cut plan as PIMFA urges FCA to go further

Levy is 'bone of contention' for advisers

15 September 2021 • 3 min read

FCA sets out strategy to tackle consumer investment harm

Regulation

FCA sets out strategy to tackle consumer investment harm

Boost access to investment market

15 September 2021 • 6 min read

Regulation

FCA consumer duty rules: Regulation overkill fears dampen adviser enthusiasm

But improvements to consumer service broadly welcomed

20 May 2021 • 3 min read