Increasing pension awareness

As The Pensions Advisory Service (TPAS) celebrated its 30th anniversary it also welcomed its new chief executive Michelle Cracknell. She inherits a service that has done much to demystify pensions for the general public. According to 2012/2013 Annual Accounts the TPAS website received over three million hits and the service received 4,500 complaints. Cracknell believes the demand for TPAS service will only grow over the coming years as auto-enrolment continues to roll out. "I've been advising on pensions and investments for over 25 years and I see that the need for impartial informati...