Sales channels such as email and a mobile phone-specific website are not imminent, but are not being ruled out by National Savings & Investments.
Recently reporting a surge in online sales, the executive agency of the Treasury is already in the process of implementing an online banking facility using secure passwords instead of customer signatures. The requirement remains for a signature the first time a new customer engages in a transaction – even where the transaction has taken place online - however the "e-Banking" facility should enable customers to do any subsequent transactions online without a signature. The provider’s website is available via some models of mobile phone already – one staff member claims to have been che...
To continue reading this article...
Join Professional Adviser for free
- Unlimited access to real-time news, industry insights and market intelligence
- Stay ahead of the curve with spotlights on emerging trends and technologies
- Receive breaking news stories straight to your inbox in the daily newsletters
- Make smart business decisions with the latest developments in regulation, investing retirement and protection
- Members-only access to the editor’s weekly Friday commentary
- Be the first to hear about our events and awards programmes