'Too popular' SIPPs threatening brand - Moret

Speaking at the Henry Stewart SIPP and Retirement Options conference in London this week, Moret, Suffolk Life director of sales and marketing, says administrators are failing to provide the levels of service advisers and consumers expect. He also says the length of time some operators take to process transfer requests is unacceptable, adding the shortage of operational capacity within the pension industry threatens to damage the SIPP brand reputation. In addition, he says operators are interpreting the FSA's SIPP handbook in different ways. “The most worrying aspect is the poor standard...