NAPF launches pensions mediation service

Launched in conjunction with the Centre for Effective Dispute resolution (CEDR), NAPF says the Pensions Mediation Service is a viable means of resolving disagreements and complaints, and will be available to all member schemes at a discount. Under the new regulatory regime, NAPF says trustees could potentially find themselves at the centre of conflicts between the interests of sponsoring employers and scheme members. It claims disputes could arise over such issues as the need to make changes to schemes where there is pressure on costs, the payment schedule for plugging deficits and conc...