Pension maturities code 'doesn't go far enough'

Fay Goddard, deputy director of the Association of Independent Financial Advisers (Aifa), believes as well as the commitment to confirm benefits within 14 days, the statement should include “a timescale in which payment of benefits should commence”. Goddard points out that, under the statement, someone who has just retired would receive a letter within 14 days confirming they will be paid benefits, but would have no guarantee of the date they will be paid. She believes the timescale is a necessary further step, which would give people a clear commitment from providers to be paid on a sp...