DWP criticised in ombudman annual report

In her 2005-06 annual report, ‘Making a Difference’, Parliamentary Ombudsman Ann Abraham praises some government departments and a number of NHS organisations for responding “constructively” to her investigations and reports. But she says in the last year while almost all of her recommendations were complied with, she criticised two government departments for "taking a negative and defensive approach to her investigations", one of which she names as the DWP. Over the last 12 months Abraham's office carried out 3,606 investigations across 107 government departments and agencies and 475 di...