IFAs beat banks on consumer trust

  According to the Financial Services Research Forum's latest Trust Index, advisers were favoured by 2,000 consumers as the most trustworthy people in financial services. Respondents rated institutions out of 100, with 100 being the most trustworthy. IFAs were rated 65, compared to their 2009 score of over 75. Banks were among the least trusted institutions, scoring just 35 out of 100. "The overall conclusion has to be consumers are moderately trusting of their own financial institutions but tend not to trust financial institutions in general," says Professor Nigel Waite, forum ...