Banks' poor power of attorney knowledge 'causing LTC chaos'

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Poor knowledge of the system of lasting powers of attorney (LPA) has left many pensioners seeking long-term care facing delays and other problems, solicitors say.

Solicitors for the Elderly (SFE), a specialist association of lawyers, says banks have been refusing to accept the authority of people registered as LPA for a client, relative or friend. This, SFE members say, has led to delays in arranging and processing payments for long-term care. The SFE has compiled a list of common problems along with the Office of the Public Guardian and the Law Society, and has met with the British Banking Association, Barclays, Northern Bank, Lloyds Banking Group, RBS, HSBC and the Building Societies Association to discuss the problem. Representatives from...

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