Investigation: Banks 'mis-sold' interest rate protection

Katrina Lloyd
clock

A Sky News investigation has uncovered evidence High Street banks deliberately mis-sold interest rate protection, leaving hundreds of firms struggling to meet repayments.

In an interview with Sky News, ex-HBOS and Lloyds TSB employee James Ducker claims banks flouted guidelines and put profits before customers' interests. The products are known as 'swaps' because the bank and customer exchange or 'swap' loan repayments. If interest rates rise, the bank covers the increase in repayments for the customer but if rates fall, the customer pays a fee back to the bank. Banks contacted by Sky News said they always provided enough information to highlight the potential risks of any products they offer. However, investors who entered into 'swap' arrangements cla...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

FCA urged to 'think again' on targeted support annuity rules

FCA urged to 'think again' on targeted support annuity rules

Regulator’s MoneyHelper signpost criticised as a ‘real limit’

Isabel Baxter
clock 03 September 2025 • 2 min read
FCA continues data reporting cuts

FCA continues data reporting cuts

Regulator removes more data returns

Isabel Baxter
clock 28 August 2025 • 1 min read
Regulatory and employment-related changes – what do firms need to prepare for?

Regulatory and employment-related changes – what do firms need to prepare for?

‘Getting these issues right is not just about avoiding regulatory action or tribunal claims’

Sophie White
clock 21 August 2025 • 4 min read