Advisers' ability to reach out to consumers will determine their fate post RDR, according to Institute of Financial Planning (IFP) chief executive Nick Cann.
Speaking to promote the launch of Financial Planning Week (21-27 November), Cann cited client feedback to a J.P. Morgan Wealth Management report outlining the reasons some consumers distrust the financial services industry. He said IFAs and financial planners needed to reach out to consumers to dispel myths about the industry. Those who failed to do so wouldn't make it, he said. "The jury's out on some firms' ability to survive in 2013." Cann pointed to the Arch Cru and Keydata scandals as factors for consumer distrust of more complex financial advice - and the reason that "most cl...
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