Apathetic protection industry needs 'kick up the bum'

Some parts of the market have been accused of being apathetic while providers must also be more proactive in communicating with customers to maintain good relationships. Speaking at the launch of The Syndicate, Peter Le Beau, co-chairman of the Protection Review, said although there was some positive work, not enough was being done. "It is an industry that needs a kick up the bum," he said. "It certainly does need a spark of passion and I don't think that in some parts of industry we've seen. "There are some parts of the industry that have very interesting propositions, but I do...