Advisers concerned about service levels post-platform M&A

CoreData Research study detects adviser worries

Victoria McKeever
clock • 1 min read

More than two-thirds of advisers are worried about reduced levels of service in the event their platform undergoes consolidation, research has shown.

A survey by CoreData Research found the possibility of reduced service levels post-merger was the primary concern of about 67% of respondents - equating to about 16,000 UK advisers. Some 83% - or 19,800 advisers - indicated they would move assets to another platform should there be any changes resulting in lower quality of service. The survey was carried out shortly before last week's announcement that Aegon bought Cofunds from Legal & General for £140m. It had asked 1,000 UK-based advisers. Almost two-thirds (62%) showed concern towards platform mergers and acquisitions as a whole...

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