Transfer group STAR vows to 'galvanise' industry

'Good-practice targets'

Tom Ellis
clock • 2 min read

Some 30 members of the STAR Steering Group have met for their first meeting, during which they declared their intention to "galvanise" the financial services sector into action on transfer times.

The initiative, which was launched in November 2018, has set out to define the processes required to complete a transfer and specify good-practice targets for each of those processes. It has also said it wants to measure, recognise and accredit performance excellence across the industry. Members of STAR are "determined" to galvanise the industry into signing up to the initiative and its goal of speeding up the transfer of pension and investment assets between providers. It has previously called on the CEOs of companies to sign up to its initiative.  The problem of slow, painful and ex...

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