The Financial Ombudsman Service (FOS) will appoint James Dipple-Johnstone to the role of deputy chief ombudsman and Karl Khan as chief operating officer (COO), it revealed.
Dipple-Johnstone and Khan will take up the new roles on 3 October 2022. The former joins from the Information Commissioner's Office (ICO) where he has worked as the deputy commissioner since 2017, providing strategic leadership focused on the ICO's efforts towards dispute resolution and enforcement at domestic and international level. Dipple-Johnstone has also held senior posts in UK police, health and government oversight agencies leading teams dealing with professional misconduct, criminal, maladministration, information rights and fraud complaints. Additionally, he has held the role o...
To continue reading this article...
Join Professional Adviser for free
Signup and gain exclusive members-only insights
- Unlimited access to real-time news, industry insights and market intelligence
- Stay ahead of the curve with spotlights on emerging trends and technologies
- Receive breaking news stories straight to your inbox in the daily newsletters
- Make smart business decisions with the latest developments in regulation, investing retirement and protection
- Members-only access to the editor’s weekly Friday commentary
- Be the first to hear about our events and awards programmes
