Advisers should fully embrace technology and use it to complement their proposition, delegates heard at PA360 North today (5 October).
Speaking on a chief executive (CEO) panel about approaching the challenges of the future, Tenet chief executive Mark Scanlon encouraged the use of technology, saying its use became a neccessity during Covid-19. "From our perspective, we've seen huge increase in productivity as a consequence of technology" said Scanlon. "Technology has allowed us to have much better visibility and much more control in regard to how we operate, and it's a much better experience for the end client, because then we're digitally connected. "So there's been a shift in the last 24 months in regard to how we...
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