Consumer Duty readiness: 28% of firms unprepared

The research found that only 22% of the firms' decision-makers reported to being fully compliant with the regulations, while 10% of firms' decision-makers claimed they failed to have a good understanding of the regulations, with 43% feeling they understand them 'fairly well'. The research, commissioned by Moneyhub over July and August 2022, surveyed 150 senior decision makers including chief executives, managing directors and directors at regulated firms to explore their Consumer Duty preparedness, planned investment levels and those areas which pose the greatest challenge for adoption. ...