Wealth managers risk losing clients amid technology lag

Wealth managers have little confidence in their technology systems

Sahar Nazir
clock • 2 min read

Clients are considering switching wealth managers who fail to embrace modern technology, according to Avaloq.

It revealed that 25% of clients would consider leaving their current adviser if they do not modernise their technology offerings. Avaloq found that a willingness to embrace technology was a key driver of client trust in their wealth manager, with two-thirds of clients (66%) reporting that being able to see investment analytics and portfolio visualisation was crucial to building trust with their adviser and 63% noting the value of being shown the impact of their investment decisions on their portfolio live in meetings. Despite this, Avaloq found that wealth managers have little confide...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Professional Adviser TV: Creative ways to tackle the advice gap

Professional Adviser TV: Creative ways to tackle the advice gap

With Octopus Money CEO Ruth Handcock and financial adviser Kristian Manton

Professional Adviser
clock 25 April 2025 • 1 min read
Economic secretary confirms wholesale ISA review as experts demand sweeping reform

Economic secretary confirms wholesale ISA review as experts demand sweeping reform

LISA reform front and centre

Beth Brearley
clock 24 April 2025 • 2 min read
 MorganAsh introduces customer support tracking to vulnerability platform

MorganAsh introduces customer support tracking to vulnerability platform

Recording suggested next steps

Jaskeet Briah
clock 24 April 2025 • 2 min read