Advisers confident on client service but remain frustrated with FCA

Findings from NextWealth’s Financial Advice Business Benchmarks report

Jenna Brown
clock • 2 min read

Advisers are confident that they provide good value for money and high-quality client service but remain “frustrated” with regulatory intervention in their businesses, research has found.

Results from NextWealth's latest Financial Advice Business Benchmarks report found that 92% of advisers were confident in their firm's ability to deliver good value for money and 89% were confident in their ability to meet clients' advice needs. However, advisers were less bullish on the capability of the regulator with only 26% saying they had confidence in the Financial Conduct Authority. The report said: "Confidence in the relevance and capability of the regulator ranks lowest of all factors in our confidence index this year and leads us to a one out of five on our five-point scale...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

A look at the SJP adviser academy

A look at the SJP adviser academy

Professional Adviser speaks to head of academy Andy Payne

Isabel Baxter
clock 22 October 2024 • 4 min read
IHT receipts surge to £4.3bn in first half of 2024, £400m higher than last year

IHT receipts surge to £4.3bn in first half of 2024, £400m higher than last year

Ahead of next weeks’ Autumn Budget

Sahar Nazir
clock 22 October 2024 • 3 min read
Advisers confident on client service but remain frustrated with FCA

Advisers confident on client service but remain frustrated with FCA

Findings from NextWealth’s Financial Advice Business Benchmarks report

Jenna Brown
clock 22 October 2024 • 2 min read