Money Advice Service (MAS) partnerships with financial services organisations are "coming to fruition" as "more people than ever" have turned to the service for help with their finances, chief executive Caroline Rookes has said.
The government-appointed service handled 14.8 million customer contacts in the three quarters leading up to December, up on 10.4 million in the same period the year before. Its annual target for 2014-2015 is 16 million contacts. The vast majority of people who got in touch with MAS in the nine months to December - 14.7 million - did so via the internet. Rookes (pictured) said the MAS had made some "great leaps forward" having helped 4.9 million consumers take some form of action with their finances in the year to date, beating its 4.5 million annual target. Most - 3.5 million -...
To continue reading this article...
Join Professional Adviser for free
Signup and gain exclusive members-only insights
- Unlimited access to real-time news, industry insights and market intelligence
- Stay ahead of the curve with spotlights on emerging trends and technologies
- Receive breaking news stories straight to your inbox in the daily newsletters
- Make smart business decisions with the latest developments in regulation, investing retirement and protection
- Members-only access to the editor’s weekly Friday commentary
- Be the first to hear about our events and awards programmes
