Abbey

Abbey has launched a capital protected product that pays out 50% growth if the FTSE 100 has risen by any amount at maturity.

The financial services sector must drastically change its customer service approach, according to research by global data company TNS Finance.

Many homeowners will re-market a room in their house to avoid buying a Home Information Pack (HIP), Abbey has found.

Santander Bank has confirmed it will set up two UK insurance businesses, Santander Insurance UK and Santander Insurance Services UK, in the first quarter of next year.

John Kelly, the man behind the group's multi-manager proposition, has left Abbey to pursue other opportunities.

Resolution has appointed Hugh McKee from Prudential as head of new business, a role created when the firm acquired the life companies of Abbey last year.

I don't know if it's just me but the segmentation of the wrap market seems to have taken a further turn in the last few days.

Too much energy is wasted in trying to define what a wrap is, when all advisers should be asking is what a wrap needs to be able to do to add value to their business, suggests James Hay.

There is a myth perpetuated in financial services that ‘clients will not pay fees'. My experience is very different. Where it is possible to articulate value to a client they will of course pay fees for financial advice. I do concede that commission offsetting...

Almost of all first-time buyers would be prepared to give up alcohol if it meant they could get on the property ladder at an earlier stage, according to research commissioned by Abbey.