FOR SUSTAINABLE, PROFITABLE, CLIENT-FOCUSED ADVISER FIRMS
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FOS upheld 17 complaints
25 pension transfer claims
Victim compensation views
Supported by 27 cross-party MPs
Challenging lump-sum approach
Learning from mistakes
‘The final redress cost will be higher’
Improving productivity and customer satisfaction
47% of advice deemed unsuitable
41 claims
08 September 2022
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2 min read
