FOS

A look at the Ombudsman’s roadmap to modernisation

First Actuarial says pension redress sitting at ‘historic low’

270,000 cases estimated to be resolved in 2025/26 amid demand

Complaint not upheld against Ludlow Wealth Management

The editor's Friday Night Takeaway from 21 February

‘Genuine and significant opportunity to rethink the way that complaints are resolved’

Promised client that investments would repay mortgage by 2025

Treasury Committee written to chairs of FCA and FOS about Abby Thomas’ exit

A total of £1,358 paid back following FOS decision

Charge of £250 will be applied to ‘make funding arrangements fairer’