Complaints continue at what was formerly Carey Pensions
Predicts around 240,000 cases in 2025/26
FCA and FOS joint call for input is ‘necessary’
‘Cases are taking a long time to be reviewed which causes stress’
Ombudsman writes to the Financial Conduct Authority
The editor's Friday Night Takeaway from 15 November
Comes after Rachel Reeves’ Mansion House speech
The editor's Friday Night Takeaway from 25 October
The FOS received 133,019 complaints between January 1 and June 30, 2024
OPS cases take top uphold rate spot from SIPPs