The five largest lenders in the UK accounted for 82% of all mortgage lending activity in 2009, according to the CML.
Britain's biggest bank is receiving more than 2,000 complaints from angry customers every day, it admitted last night.
The major high street banks are continuing to fail to meet the expectations of their customers, according to a new survey.
Businesses in the UK are becoming increasingly confident about sales and profitability, driven by foreign markets, according to research by Lloyds TSB Commercial.
Last night's Panorama programme has caused a heated debate within the financial and legal communities over will writing.
Lloyds chief executive Eric Daniels says the banking giant "did the country a great service" in taking over stricken lender HBOS last year.
Barclays has so far paid £194m to settle a US-led probe into payments made to countries or people on a sanctions list.
Taxpayers could make billions from the banks they rescued during the financial crisis.
The FTSE fell in early trading in reaction to losses on Wall Street overnight and a weak opening in European markets.
The Lloyds Banking Group has returned to profitability after posting a £1.6bn before tax profit in the first half of the year.