As advisers get to grips with the principles-led legislation of TCF Kristen Paech takes a look at the challenges they have to face
Each month, we ask our industry to answer one big question!
The FSA says it is disappointed in the "sizeable" number of firms that failed to meet its March TCF deadline - and warns it will now intensify its focus on them.
The Financial Services Authority has published a set of web pages for small firms to help them understand the treating customers fairly initiative.
The Financial Services Authority has recognised measuring the progress of the 'treating customers fairly' initiative will be difficult for firms and the regulator itself.
IFAs must address their shortcomings on Treating Customers Fairly (TCF) promptly and inform the Financial Services Authority (FSA) of their progress, according to Clive Briault, FSA managing director of retail markets.