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Consumer Duty Hub

Professional Adviser’s Consumer Duty Hub is your home for the latest news, analysis, and expert opinion on how The Financial Conduct Authority’s (FCA) Consumer Duty will impact advisers and their businesses.

This is where you can find all the updates on what to expect as each deadline approaches, and how you can best prepare your firm to align with the watchdog’s new rules.

Industry Voice: Consumer Duty — I just called to say… check your status

Industry Voice: Consumer Duty — I just called to say… check your status

Consumer Duty

Ryan Medlock, Senior Investment Development Manager at Royal London

08 June 2023 • 4 min read

Over half of advisers 'well-prepared' for Consumer Duty

Your profession

Over half of advisers 'well-prepared' for Consumer Duty

Advisers demonstrate readiness to prioritise clients’ best interests

30 May 2023 • 1 min read

Quarter of clients admit uncertainty about personal protection

Your profession

Quarter of clients admit uncertainty about personal protection

Uncertainties about protection come ahead of Consumer Duty

24 May 2023 • 1 min read

Threesixty debuts interactive Consumer Duty e-learning course

Consumer Duty

Threesixty debuts interactive Consumer Duty e-learning course

Educational offerings targets regulated firms and starts from £25

24 May 2023 • 1 min read

Proof of value: Seven steps to comply with Consumer Duty

Consumer Duty

Proof of value: Seven steps to comply with Consumer Duty

'This was always going to be a big challenge for adviser firms'

22 May 2023 • 5 min read

Consumer Duty: How to consider the vulnerable client's experience

Consumer Duty

Consumer Duty: How to consider the vulnerable client's experience

Research breaks down ideas and tactics advice firms can implement

22 May 2023 • 1 min read

Industry Voice: Consumer Duty — delivering value in uncertain times

Consumer Duty

Industry Voice: Consumer Duty — delivering value in uncertain times

Ryan Medlock, Senior Investment Development Manager at Royal London, explores how advisers can deliver against the Consumer Duty alongside uncertain markets.

19 May 2023 • 4 min read

PA Retreat: Richards calls industry to unite ahead of Consumer Duty

Consumer Duty

PA Retreat: Richards calls industry to unite ahead of Consumer Duty

Working together gives greater chance to ‘influence agenda’

18 May 2023 • 4 min read

PA Retreat: Expect regulator to 'hit hard' on Consumer Duty

Consumer Duty

PA Retreat: Expect regulator to 'hit hard' on Consumer Duty

Regulator has political motivation to ensure Consumer Duty adherence

17 May 2023 • 2 min read

FCA on hunt for 'a mindset change' with Consumer Duty

Consumer Duty

FCA on hunt for 'a mindset change' with Consumer Duty

The watchdog will be using its supervisory powers to enforce rules

17 May 2023 • 1 min read

Majority of advisers to pass on Consumer Duty costs to clients

Your profession

Majority of advisers to pass on Consumer Duty costs to clients

Survey reveals concerns about the impact of Consumer Duty on fees

16 May 2023 • 1 min read

Rising costs and regulatory burden add to adviser pressure

Your Business

Rising costs and regulatory burden add to adviser pressure

Latest Embark adviser data reveals mental health strain

16 May 2023 • 1 min read

Are most advice firms already operating as manufacturers?

Your Business

Are most advice firms already operating as manufacturers?

‘Manufacturing is a completely different box of frogs than distribution’

15 May 2023 • 3 min read

Consumer Duty: Clients content with value for money for paid advice

Consumer Duty

Consumer Duty: Clients content with value for money for paid advice

Value for money remains a huge focus for firms ahead of 31 July

12 May 2023 • 1 min read

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