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Consumer Duty Hub

Professional Adviser’s Consumer Duty Hub is your home for the latest news, analysis, and expert opinion on how The Financial Conduct Authority’s (FCA) Consumer Duty will impact advisers and their businesses.

This is where you can find all the updates on what to expect as each deadline approaches, and how you can best prepare your firm to align with the watchdog’s new rules.

Consumer Duty countdown: How to maximise technology

Consumer Duty countdown: How to maximise technology

Consumer Duty

Steph Willcox

17 July 2023 • 3 min read

Square Mile launches six passive model portfolios

Your profession

Square Mile launches six passive model portfolios

The portfolios are launched in preparation for Consumer Duty

10 July 2023 • 1 min read

Consumer Duty and protection: Three things advisers need to know

Consumer Duty

Consumer Duty and protection: Three things advisers need to know

Consumer Duty deadline of 31 July is on the horizon

06 July 2023 • 3 min read

Partner Insight: Pension death benefits, beneficiaries and the Consumer Duty

Consumer Duty

Partner Insight: Pension death benefits, beneficiaries and the Consumer Duty

06 July 2023 • 3 min read

DD Hub upgrades adviser research and due diligence system

Technology

DD Hub upgrades adviser research and due diligence system

To streamline due diligence and tackle foreseeable harms

05 July 2023 • 2 min read

Advisers warned not to be 'Consumer Duty zombies'

Consumer Duty

Advisers warned not to be 'Consumer Duty zombies'

PIMFA calls on advice firms to access Consumer Duty resources

04 July 2023 • 1 min read

Consumer Duty looms large: Seven reasons not to panic

Consumer Duty

Consumer Duty looms large: Seven reasons not to panic

This isn't a case of: ‘So long, and thanks for all the fish'

04 July 2023 • 5 min read

Consumer Duty: Firms encouraged to document abandoned changes

Consumer Duty

Consumer Duty: Firms encouraged to document abandoned changes

Last minute check list for advisers to consider over the next few weeks

03 July 2023 • 2 min read

Consumer Duty: Advisers and providers are 'all in this together'

Consumer Duty

Consumer Duty: Advisers and providers are 'all in this together'

'Working to help each other deliver better outcomes for customers'

30 June 2023 • 4 min read

Argentis joins client feedback service as Consumer Duty looms

Consumer Duty

Argentis joins client feedback service as Consumer Duty looms

Wealth manager signs up for VouchedFor’s Elevation package

29 June 2023 • 1 min read

Top five adviser FAQs in final countdown to Consumer Duty

Consumer Duty

Top five adviser FAQs in final countdown to Consumer Duty

One month to go until Consumer Duty implementation

29 June 2023 • 4 min read

Nearly a quarter of firms 'still have work to do' ahead of Consumer Duty

Your profession

Nearly a quarter of firms 'still have work to do' ahead of Consumer Duty

Retail finance providers and debt advice firms scored consistently lower than others

28 June 2023 • 1 min read

Consumer Duty will highlight service level 'pain points'

Consumer Duty

Consumer Duty will highlight service level 'pain points'

Tech solutions will play key part in addressing issues

27 June 2023 • 3 min read

Consumer Duty: What the latest milestone means for advisers

Consumer Duty

Consumer Duty: What the latest milestone means for advisers

Statements of target markets and the steps to take

26 June 2023 • 4 min read

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