Provider slates fact-find systems

By Lucy Quinton An industry expert has slammed advisers' fact-find systems, arguing they are not up to scratch when it comes to protection products. Alan Savery, protection specialist at Resolution, berated fact finds for often being designed to fit mortgage brokers and therefore not being able to sell protection. Agreeing with Savery, Roy McLoughlin, senior partner at Master Adviser, said that companies should ask protection questions in a fact find and include a disclaimer in the interests of complying with the Financial Services Authority's Treating Customers Fairly initiative. T...