Wealth management clients face 'significant' onboarding times

Taking three months or more to onboard ultra-high net worth clients

Isabel Baxter
clock • 2 min read

Wealth management clients worldwide are experiencing significant waiting times in the onboarding process, according to Avaloq.

Its research found that 29% of wealth management professionals said it takes them three months or more to onboard ultra-high net worth (UHNW) clients, with only 13% putting the onboarding time for UHNW clients at up to one week. The survey results also showed that the wealthier the new client, the more protracted the onboarding process typically becomes. Nevertheless, even in the affluent segment, 33% of wealth management professionals state that onboarding can take up to one month. The experience of wealth management professionals varies between the UK and the other markets included ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your Business

Cashflow modelling 'goes above just giving a client the report'

Cashflow modelling 'goes above just giving a client the report'

‘Advisers need to make sure they actually talk through it with them’

Isabel Baxter
clock 16 October 2024 • 2 min read
Advisers urged to be 'less overconfident' and ask more questions

Advisers urged to be 'less overconfident' and ask more questions

‘This will transform your conversations with clients’

Isabel Baxter
clock 16 October 2024 • 3 min read
All the advice firm acquisitions that have taken place in 2024

All the advice firm acquisitions that have taken place in 2024

Keeping track of the ongoing consolidation of the advice industry

Professional Adviser
clock 16 October 2024 • 2 min read