Gillian Hepburn: ‘Are we really putting ourselves in our clients’ shoes?’
Adviser firms want further assistance to understand vulnerable client characteristics
Firms should expect greater FCA scrutiny
Consumer Duty has led platforms to improve fee communication
In line with Consumer Duty requirements
Catch up on the big financial advice talking points of the summer
The days of prescriptive compliance are over
Ruth Handcock on Consumer Duty and advice/guidance review impact
'Different vulnerabilities tend to be interconnected'
Reframing the burden of adviser regulation