Service
Protection
How can the insurance industry improve its reputation, and its service to customers?
22 June 2011
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Service
The Financial Services Authority has agreed to temporary measures for HSBC to deal with payment protection insurance (PPI) complaints.
16 June 2011
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Service
The FSA has agreed to temporary arrangements for Barclays, Lloyds Banking Group and RBS to handle Payment Protection Insurance (PPI) complaints.
13 June 2011
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Service
Briton's lifestyle choices are costing the NHS, employers and themselves £17.7bn a year, according to new research from Bupa.
25 May 2011
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Service
A claims management company has been reported to the Ministry of Justice (MoJ) over claims it repeatedly cold-called a financial adviser offering him £1,500 if he had been mis-sold payment protection insurance (PPI).
23 May 2011
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Service
In the first of a series of planned announcements over the next six weeks, Bright Grey and Scottish Provident have revealed their sales teams will be promoting each others products.
18 May 2011
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Service
COVER magazine in conversation with Friends Life's CEO Trevor Matthews
06 May 2011
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1 min read
Service
Around two thirds of insurance brokers have highlighted price comparison sites as their greatest challenge, according to a new survey.
06 May 2011
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Service
A growing number of businesses are being forced by the Financial Ombudsman to pay out compensation for treating customers poorly.
28 April 2011
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Service
Insurance service provider Medicals Direct has applied to register as an NHS service provider under the Health and Social Care Act.
12 April 2011
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